FAQs

The courses are sponsored by San Joaquin County and partner organizations such as WildFarmAlliance.

Yes, some courses are available in Spanish (Español).

You can browse all courses without logging in. However, course materials are available to registered users only.

Click on "Course Details" for the course you are interested in to access the content.

All courses you have started appear under the "Courses" tab in your quiz history. You can click "Continue" for the in-progress courses.

Yes, logged-in users can save their progress and return later.

The start date is listed next to each course in your history in the Courses tab.

Yes, you can retake your completed courses from the My Quiz History section, under the "Courses" tab by clicking the "Read Again" button. You can retake the exam if you failed to achieve the passing score, but you can't retake it once passed.

Yes, you can take the exam later by clicking the "Take Quiz" button under the "Courses" tab on the My Quiz History page.

Yes, upon finishing a course (and passing the final quiz) a certificate will be available.

Yes, you can view the score on your passed courses from the "Completed" tab on the My Quiz History page, along with the dates when you passed the courses.

You can get your certificates from the Certificates or Past Certificates tab on your My Quiz History page.

Course completions are reported to State Agencies during the first week of each month from January through October. For November and December, reporting happens more frequently. Credits are submitted to the licensing agencies listed in the Credits section on each completed course page. If you have questions, please email [email protected] and include the course title and completion date in your message.

Click Register at the top right of the page. Be sure to complete all sections thoroughly and accurately, as missing information may prevent you from receiving CE credits.

After logging in, go to Account → My Profile. You'll find three tabs you can update: Account, Licenses, and Crops.

Each course offers two ways to navigate:

Menu bar: Located at the top left corner of the page, in the "Contents" section. You can only click links for sections where the waiting time is completed or currently active.

Navigation buttons: Use the "Next Lesson (>)", "Previous Lesson (<)", and "Next Section" buttons around the content area.

Each course includes a menu bar located in the top left corner of the page. Click the menu to expand or hide it, then select the "Resources" tab. All documents shared by the course author will be available there for viewing or download.

Yes. An internet connection is needed to access the courses. Since courses include various multimedia features, we recommend using a stable broadband or network connection for the best experience.

Yes. Our platform is designed to work on all iPads and tablets. However, layouts, scrolling, and displays may vary slightly depending on your device.

Web browsers: We support the current and previous major releases of Chrome, Firefox, Safari, and Microsoft browsers (Edge and Internet Explorer). When a new version is released, support shifts to that version and the two most recent before it.

Mobile browsers: We support the current and previous versions of both Android and iOS browsers.

Yes. Our platform is fully HTML5 compatible, so you can access and complete courses on your smartphone.

No. Our courses are available 24/7, so you can log in anytime—day or night—to take your course at your convenience.

If you experience audio problems, try the following:

• Check and reset your internet connection if needed
• Clear your browser cache
• Update your browser or switch to a different one
• Verify your speaker or headphone connection
• Review your device's audio settings

You may call us at (209) 953-6000 or email [email protected].

There are 2 categories available: LAWS & REGULATIONS, OTHER.

No. Personal information is only collected if you choose to provide it (for example, when registering for an account or completing a form).

No. The County does not sell, rent, or distribute visitors' information, including email addresses, unless legally required.

Information like your computer's IP address, browser, operating system, date, time, and pages visited is collected for traffic analysis and improving site performance.

Personal information includes your name, address, and phone number. IP addresses or domain names are not considered personal information.

It is used only for the purpose stated in the survey or email, such as responding to your request or improving services.

Security measures are built into the portal to block unauthorized access, prevent data changes, and safeguard sensitive information. Logs of network traffic are monitored only for security and are deleted regularly.

Yes. Cookies may be used to help process requests or transactions while you browse the site.

Session cookies: erased after you close your browser.

Persistent cookies: may be used in some cases to remember preferences.

No. The County cannot control cookies from external websites linked from this portal.

No. Messages sent through the website do not count as legal or official notice to San Joaquin County.

Please contact us at (209) 953-6000 or email [email protected] and describe the purpose and application of your request.

The website is governed by the laws of the State of California, San Joaquin County regulations, and applicable federal laws.

Such actions may be punishable under California's Computer Trespass law and federal laws like the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Yes. It may include links to local, state, and federal government agencies, as well as other third-party websites.

No. Links do not mean endorsement of the site's content, opinions, products, or accessibility.

No. A link does not imply sponsorship of any third-party website.